Privacy Policy

Sylvain Arbres & Services is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

**Data Controller**

The data controller responsible for processing your personal data is: Sylvain Arbres & Services 18 Rue du Bois, 87000 Limoges, Nouvelle-Aquitaine, France

**Information We Collect**

We may collect personal data from you when you interact with our online platform, such as when you fill out a contact form, request a quote, or otherwise communicate with us through this service. The types of personal data we may collect include:

* Contact information (such as your name, address, and any other information you choose to provide in your message or request). * Information related to your service inquiry or request. * Technical information about your visit to our site, including traffic data, location data, logs, and other communication data, and the resources that you access. This may be collected through cookies and similar technologies.

**How We Use Your Information**

We use the personal data we collect for various purposes, including:

* To respond to your inquiries and provide you with information about our forestry services. * To process your service requests and manage our relationship with you. * To improve our site and online services. * To comply with legal obligations. * For internal administrative purposes.

**Legal Basis for Processing**

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data concerned and the specific context in which we collect it. We will process your personal data under the following legal bases:

* **Performance of a contract:** Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing a quote for services). * **Legitimate interests:** Where processing is necessary for our legitimate interests or those of a third party, provided that these interests are not overridden by your data protection rights (e.g., improving our site and services, detecting fraud). * **Compliance with a legal obligation:** Where processing is necessary for compliance with a legal obligation that applies to us. * **Consent:** Where you have given your explicit consent for a specific purpose (e.g., for receiving marketing communications, where applicable and requested).

**Sharing Your Information**

We do not sell your personal data to third parties. We may share your personal data with trusted third-party service providers who perform services on our behalf (such as hosting, analytics, or IT support) to the extent necessary to provide those services. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose your information if required by law or in response to valid requests by public authorities.

**Data Retention**

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing.

**Your Data Protection Rights (GDPR)**

Under the GDPR, you have the following rights regarding your personal data:

* **Right of Access:** You have the right to request access to your personal data. * **Right to Rectification:** You have the right to request that we correct any information you believe is inaccurate or incomplete. * **Right to Erasure:** You have the right to request that we erase your personal data under certain conditions. * **Right to Restrict Processing:** You have the right to request that we restrict the processing of your personal data under certain conditions. * **Right to Object to Processing:** You have the right to object to our processing of your personal data under certain conditions. * **Right to Data Portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. * **Right to Withdraw Consent:** If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the physical address provided below.

You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you believe that the processing of your personal data infringes the GDPR.

**Security of Your Information**

We have implemented appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

**Cookies and Tracking Technologies**

Our site may use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us improve your site experience and analyze site usage. You can manage your cookie preferences through your browser settings.

**Links to Other Sites**

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

**Changes to This Privacy Policy**

We may update our Privacy Policy from time to time. Any changes will be posted on this page on our site. We encourage you to review this Privacy Policy periodically for any changes.

**Contact Us**

If you have any questions about this Privacy Policy or our data processing practices, please contact us by writing to:

Sylvain Arbres & Services 18 Rue du Bois, 87000 Limoges, Nouvelle-Aquitaine, France